Rider Registers at home
You send the prospective rider a unique link where they complete the Rider Registration Form. This can be completed at anytime prior to arriving at your centre.
Rider arrives at the Riding Centre
When the rider arrives, you will be able to search for the registration and check they are safe to ride. The system will alert you to important points, such as weight, age or disability considerations.
Note: If the rider turns up without a completed form, you can complete this quickly on your office computer or tablet provided by EquiOn.
The rider will then join their instructor for an enjoyable ride
After the ride is complete
The instructor will complete a quick assessment of the riders abilities. This allows for the quick processing of future bookings and complies with BHS standards on record keeping.
The rider registration form is now complete and stored ready to access in the future. Rider registrations are typically held for 5 years and accessible to authorised staff at anytime. Should your insurance company require longer retention periods, this can be actioned to EquiOn.
Keep in touch with riders
EquiOn will provide you with a GDPR compliant list of riders who would like to hear more from you in the future. This will could include your marketing material, events and more.